After-Sales & Service

Even after the commissioning of your system, we remain at your side as a reliable partner. Alongside our proven palletising, conveying and robotic solutions, our comprehensive service plays a central role. We support you with inspections, maintenance, overhauls and repairs, so that your systems remain powerful and reliable over the long term. Even in advance, we advise you individually on suitable maintenance and servicing concepts. This creates the foundation for low-disruption operation, high operational reliability and a long service life for your machines. Spare parts — precise and reliable To keep your system in optimal condition long-term, we offer you a comprehensive spare parts service. Our service technicians carefully check wear parts, lubrication and other relevant components — regardless of whether it is a system we supplied or a third-party system. This helps us preserve the value and performance of your machines over the long term. Remote maintenance and hands-on support Another important part of our after-sales service is targeted support during ongoing operation. Through on-site training, we empower your employees to carry out simple maintenance work independently. For more complex tasks such as repairs, conversions or extended maintenance measures, we naturally remain available to you. With our flexible remote maintenance service, our qualified technicians can access the system control directly, analyse faults quickly and provide targeted support — often without an on-site visit. This saves time, reduces downtime and ensures fast solutions whenever needed.